We are looking for an enthusiastic Female Tele Sales & Customer care Executive to generate new
business & serve customers either by cold calling or answering requests in a fast-paced environment.
The candidate will be responsible to generate new business & serve the new/existing customers, as
well as, influence the existing or potential customers to buy our services.
The successful candidate must be friendly and persuasive. She must be able to understand the
customer’s requirements within a short time and present solutions that meet their needs. The ideal
candidate must also be patient and cool-tempered to deal with aggressiveness and complaints.

JOB DESCRIPTIONS
• Collect & record the customer’s information accurately in a computer system.
• Ask pertinent questions to understand the customer’s requirements
• Handling all enquiry calls and gives resolution to the customers
• Keep records of calls and sales and record useful information
• Cold calling and follow up all course detail enquiries and maintain a data for future reference
• Tele calling – To inform the customers about the company, product and services
• Counselling customers regarding the services provided by the company
• Deal with complaints or doubts to safeguard the company’s reputation
• Obtain names and telephone numbers of potential customers from sources such as telephone
directories, magazine reply cards, and lists purchased from other organizations.
• Go the “extra mile” to meet sales quota and facilitate future sales
REQUIRED QUALITIES
• Minimum graduation required, preference will be given to those who have studied Logistics
• Excellent communication and presentation skills
• Proficient in English and Malayalam, those who are able to communicate in Tamil/Hindi will be
given preference
• Skilled in negotiation and dealing with complaints
• Proven experience in the same field will be an advantage in the selection process
• Working knowledge of relevant computer programs & telephone systems
• Must be a good team player.
SALARY & OTHER DETAILS
First 3 months – Trainee Executive – Rs.10000/-(Consolidated)
After three months, based on the performance, further details of package & targets will be provided.
Office timing – Monday to Friday – 9.30 AM to 5.30 PM & Saturday – 10.00 to 1.30 PM