Customer Care Executive

Job Expired

Customer Care Executive 90 views5 applications

Job Overview

  • Postal Code 682038
  • Salary Offer As per standards
  • Job Code ASP6733/C
  • Total Years Experience 1-3 years
  • Dress Code Casual

Wanted Customer Care Executive for Home Appliances & Gadgets Showroom @Kalpetta

Experience required: 1-3 years

Salary Offered: As per standards

Job Description:

  • conducting customer satisfaction surveys to understand what areas of the company’s services need improvements

  • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

  • curating streamlined email and social media communication mediums for offers, updates and much more

  • dealing with customer issues and churning out an easy-to-follow solution

  • managing payment and delivery of customer orders

  • helping customers choose the right product for their requirements and budget

  • handling customer concerns and complaints in a timely manner

  • informing customers of upcoming promotions or deals

  • establishing a positive rapport with all clients and customers in person or via phone

  • forming reports based on customer satisfaction statistics and helping their team to develop new skills

  • fixing appointments based on the availability of customers and clients

  • interacting with customers to ensure they have a desirable and shareable experience

  • This job has expired!
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Company Information
  • Total Jobs 27 Jobs
  • Category Customer Relation Ship Manager
  • Slogan We'll show you the way to success
  • Location Ernakulam
  • Full Address ASPIRE HR SOLUTIONS , A4 Pranavam Building,Pettah Ernakulam,Kerala.Pin :682038
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Contact Us

We are a team of energetic, innovative and experienced intellectuals offering brilliant and tailored human resources solutions. Our efficient, objective focused solutions supplement the steady growth of individuals and enterprises.

Connect Us

Address : A4 Pranavam Building, Pettah
Ernakulam, Kerala. Pin : 682038

Phone : 0484 2945915, 9656495908
Mobile : 9633875472, 96332 99015

Email : careers@aspiregroup.in