Customer Service Executive 22 views
Job Overview
- Postal Code 682016
- Salary Offer 10-15k
- Job Code ASP6769
- Total Years Experience 1 year
- Dress Code Casual
Wanted Customer Service Executive for IT Company @Kadavanthra
Experience required: 1 year
Salary Offered: 10-15k
Job Description:
- Answering client correspondences through email, social media, and by phone.
- Relaying extensive product information to customers.
- Closing sales for the company.
- Filing customer records, including contact information, purchases and billings.
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- Rerouting customer calls to other departments when advanced solutions are needed.
- Managing orders and ensuring their prompt delivery.