Front Office Executive

Job Expired

Front Office Executive 85 views1 application

Job Overview

  • Postal Code 682038
  • Salary Offer 10,000
  • Job Code ASP6742/A
  • Total Years Experience 1 + years
  • Dress Code Casual

Wanted Front Office Executive for 4 Hotel @Calicut

Experience required: 1 + years

Salary Offered: 10k

Job Description:

Greets, registers, and assigns rooms to guests.
Issues room key to guest.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Date stamps, sorts, and racks incoming mail and messages.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
Deposits guests’ valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
Actively builds awareness of the Brand to guests.
Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
Confers and cooperates with other departments as needed to ensure coordination of activities.
Works toward a 90% walk-in conversion rate goal.
Ensures Inn compliance of all company policies and procedures.
Adheres to all safety procedures and informs management of any unsafe conditions.
Attends meetings and training as requested.
Other duties may be assigned based on company needs.

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Company Information
  • Total Jobs 33 Jobs
  • Category Customer Relation Ship Manager
  • Slogan We'll show you the way to success
  • Location Ernakulam
  • Full Address ASPIRE HR SOLUTIONS , A4 Pranavam Building,Pettah Ernakulam,Kerala.Pin :682038
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We are a team of energetic, innovative and experienced intellectuals offering brilliant and tailored human resources solutions. Our efficient, objective focused solutions supplement the steady growth of individuals and enterprises.

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Address : A4 Pranavam Building, Pettah
Ernakulam, Kerala. Pin : 682038

Phone : 0484 2945915, 9656495908
Mobile : 9633875472, 96332 99015

Email : careers@aspiregroup.in