Wanted Manager/ Asst. Manager – Client Relations for an Event Management Company @Kochi

Experience required: 2 + years in the hospital industry specialised in the PRO, Marketing or Operations Department

Salary Offered: 30,000

Job Description:

• Build relationships with key employees among customers
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams