We want you to be happy with your purchase from Aspire jo HR Solutions LLP.
This policy outlines the conditions for refunds and returns of our products.
What can be returned?
You can return unopened and undamaged products within 7 days of delivery. Here are the conditions for a successful return:
- Our products must be in the original condition they were received.
- Our products must not be damaged while in your possession.
- Our products must not be tampered with in any way.
Damaged Items:
If you receive damaged products, please inform our Customer Service Team within 7 days of delivery. Contact information is provided below.
How to initiate a return:
1. Contact us: Within 7 days of delivery, email us at info@aspiregroup.in with your order details, including your order number.
2. Reason for return (optional): Briefly explain why you’re requesting a refund. This feedback helps us improve our products and services.
Processing the Refund:
- Our customer support team will review your request.
- Once approved, you will receive an email and SMS notification with refund details.
- We require a copy of your purchase receipt for return processing.
- Refund timeframe: Once approved, it may take up to 15 business days for the refund to reach your account.
Important Notes:
- Refunds can only be issued to the name on the original Aspirejo HR Solutions LLP order and the corresponding bank account.
- To receive a refund, please provide a photo of a cancelled cheque or bank passbook along with a copy of a valid ID (Aadhaar Card or PAN Card).
- Downloaded documents are not applicable for any return and refunds.
Changes to the Policy:
Aspirejo HR Solutions LLP reserves the right to update this policy at any time. We recommend reviewing this page periodically for the latest information.
Contact Us:
If you have any questions about our Refund & Return Policy, please contact our Customer Service Team at info@aspiregroup.in
