Wanted Front Office Manager for Hotel @Calicut

Experience required: 3 + years

Salary Offered: 20-25k

Job Description:

Control of front desk tidiness and availability of all necessary stationery and material including pens٫ forms and informative leaflets
Ensuring timely and accurate customer service
Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents
Training and supporting office staff
Handling complaints and specific customers requests
Monitoring stock and order office supplies and troubleshooting emergencies
Managing mail distribution
Organizing office budget
Managing records of office expenses and costs
Overseeing the compliance with company’s policies and security requirements

Front Office Manager requirements are:

3+ years’ experience of working on a Front Desk Manager or Reception Manager position
Profound experience in customer service٫ office management and basic bookkeeping procedures
Good experience with office machines (such as fax machines and printers)
Good practical knowledge of MS Office٫ particularly Excel and Word٫ and proficiency in English (oral and written)
Strong communication and interpersonal skills
Good organizational٫ multitasking and problem-solving skills