Retention Executive

Retention Executive 66 views2 applications

Job Overview

  • Postal Code 682016
  • Salary Offer 8-15k
  • Job Code AJP334
  • Total Years Experience 0-2 years
  • Dress Code Casual

Wanted Retention Executive for Satellite Company @Cochin

Experience required: 0-2 years

Salary Offered: 8-15k

Job Description:

• Out Call customer from the database provided and retain customers as per company targets
• Implement company retention strategies to reduce churn rate
• Coordinate to resolve complaints to ensure customer satisfaction
• Analyze customer data to identify trends and insights
• Have daily contact with the customer service team/Distributors/Sub distributors/Operators
team to address customer issues and resolve them.
• Upsell and cross-sell customers to drive revenue growth
• Record and report customer feedback to identify areas for improvement
• Collaborate with marketing and sales teams to implement customer retention campaigns and
• Provide regular reports on retention metrics and progress to management


• Excellent communication and interpersonal skills
• Knowledge of customer retention strategies and tactics
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and related software

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Company Information
  • Total Jobs 15 Jobs
  • Category Customer Relation Ship Manager
  • Slogan We'll show you the way to success
  • Location Ernakulam
  • Full Address ASPIRE HR SOLUTIONS , A4 Pranavam Building,Pettah Ernakulam,Kerala.Pin :682038
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Contact Us

We are a team of energetic, innovative and experienced intellectuals offering brilliant and tailored human resources solutions. Our efficient, objective focused solutions supplement the steady growth of individuals and enterprises.

Connect Us

Address : A4 Pranavam Building, Pettah
Ernakulam, Kerala. Pin : 682038

Phone : 0484 2945915, 9656495908
Mobile : 9633875472, 96332 99015

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