Retention Executive

Job Expired

Retention Executive 76 views2 applications

Job Overview

  • Postal Code 682016
  • Salary Offer 8-15k
  • Job Code AJP334
  • Total Years Experience 0-2 years
  • Dress Code Casual

Wanted Retention Executive for Satellite Company @Cochin

Experience required: 0-2 years

Salary Offered: 8-15k

Job Description:

• Out Call customer from the database provided and retain customers as per company targets
• Implement company retention strategies to reduce churn rate
• Coordinate to resolve complaints to ensure customer satisfaction
• Analyze customer data to identify trends and insights
• Have daily contact with the customer service team/Distributors/Sub distributors/Operators
team to address customer issues and resolve them.
• Upsell and cross-sell customers to drive revenue growth
• Record and report customer feedback to identify areas for improvement
• Collaborate with marketing and sales teams to implement customer retention campaigns and
promotions
• Provide regular reports on retention metrics and progress to management

Others

• Excellent communication and interpersonal skills
• Knowledge of customer retention strategies and tactics
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and related software

  • This job has expired!
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Company Information
  • Total Jobs 28 Jobs
  • Slogan We'll show you the way to success
  • Location Ernakulam
  • Full Address ASPIREJO HR SOLUTIONS LLP, A4 Pranavam Building,Pettah Ernakulam,Kerala.Pin :682038
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Contact Us

We are a team of energetic, innovative and experienced intellectuals offering brilliant and tailored human resources solutions. Our efficient, objective focused solutions supplement the steady growth of individuals and enterprises.

Connect Us

Regd Address:

2E, Royal Fortress, Tripunithura, Cochin 682306

Corporate Address:

503, 11LH, Hitech City, Hyderabad, Telangana 500089

Mobile :

Cochin: +91 9633875472
Bengaluru: +91 9744995908
Hyderabad: +91 9633299015

Email : info@aspiregroup.in